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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyleigh Newsome

Kyleigh Newsome

January 14, 2026

5  out of  5
rating by Kyleigh Newsome
"Always have a pleasant experience with State Farm I do all of my family and I life policies through State Farm and they are so helpful with any questions leaving me with no concerns my agent is Jennifer Tripp also AMAZING. And even if she’s not available the other staff is amazing as well!"
We responded:
"Hi Kyleigh!! Thanks so much for the review. We truly appreciate it. Jen is awesome. Thanks for giving her that compliment. Have a great day and let us know if you need anything. "
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Zack S

January 13, 2026

5  out of  5
rating by Zack S
"I’ve been with this agent for over 12 years and State Farm has been great. I just got off the phone with Bri requesting some information . She was able to call me back within minutes for the information I was looking for."
We responded:
"Hi Zack! Thanks so much for the review and for your business over the last 12 years. We truly appreciate it. So glad that Bri could help. Have a great day and let us know if you need anything at all!"
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Dennis Veverka

January 9, 2026

5  out of  5
rating by Dennis Veverka
"Bri is always so friendly, professional and helpful! Been a Statefarm customer for over a decade!"
We responded:
"Hi Dennis! Thanks so much for the review. So thankful for your business. Have a great day!"
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Jeremy Kellner

January 5, 2026

5  out of  5
rating by Jeremy Kellner
"Bri is phenomenal. I can't imagine a better insurance office than this one. I have a bunch of policies and no matter what new policy or change request, they get it done so efficiently and easily, not even a moment of frustration working with them."
We responded:
"Thank you so much for the review Jeremy! Have a great day and please let us know if you need anything!"
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Dylan Farmbrough

December 30, 2025

5  out of  5
rating by Dylan Farmbrough
"Bri is currently my agent and talked me through numerous scenarios per my request. She was professional but also understanding of the nature of my request and took the time to provide the info I needed. She is responsive to my inquiries reaches out to see if she can assist in anyway!"
We responded:
"Hi Dylan, thanks so much for the review of Bri's assistance. We truly appreciate it. If you need anything, please let us know. Happy New Year!!!"
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Janasia DePriest

December 29, 2025

5  out of  5
rating by Janasia DePriest
"Jen was very understanding and helped me save so much on my insurance, she made everything smooth and easy to go through with answering every question. Thank you Jen keep up the amazing work looking forward to how much I’ll save!!!"
We responded:
"Hi Janasia, thank you so much for the review. Jen is the best. So glad she could get you a better price. If we can help out any of your friends or family please let us know. Thanks again and Happy Holidays!!"
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Erin Kirven

December 22, 2025

5  out of  5
rating by Erin Kirven
"State Farm has always been fantastic to work with! I have been with them for many years. Everyone is always so friendly and knowledgeable. Thank you Bre for all of your help today!"
We responded:
"Hi Erin! Thanks so much for the review. We truly appreciate it. So glad that Bri could help out. Please let us know if you need anything. Happy Holidays!!!!!"
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Ed Gonzales

December 19, 2025

5  out of  5
rating by Ed Gonzales
"Great service and very responsive"
We responded:
"Hi Ed! Thanks so much for the review. I have really appreciated our friendship over the years. Wishing you and yours a happy holiday season!!!"
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Christian Vaughan

December 16, 2025

5  out of  5
rating by Christian Vaughan
"Bre was a great help no concerns"
We responded:
"Thank you so much for the review. Have a great day!"
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Jake Gipson

December 16, 2025

5  out of  5
rating by Jake Gipson
"Spoke with Brie on the phone. Super helpful and kindly sorted out an insurance discrepancy I needed help with!"
We responded:
"Hi Jake! Thanks so much for taking the time to give Bri a review. We sincerely appreciate it. Happy Holidays and have a great day!"
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Anthony Sounik

December 9, 2025

5  out of  5
rating by Anthony Sounik
"Love this insurance agency and everyone that works there Bri was a big help when I needed my payment info changed. Looking forward to many more years of being covered by them"
We responded:
"Hi Anthony! Thank you so much for the kind review. We are so happy that you are pleased with us as your agency. Please let us know if you need anything at all. Have a happy holiday season!!!"
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Mary Barrys

November 22, 2025

5  out of  5
rating by Mary Barrys
"This office is so helpful, excellent! Really worked with me to get a great quote for auto insurance!"
We responded:
"Hi Mary! Thank you so much for the review. Have a great holiday!!!!"
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vincena yates

November 14, 2025

5  out of  5
rating by vincena yates
"Bri was so thoughtful and helpful. I had applied to refinance my car loan and she called me to make sure it was really me and not some scammer! She also waved my return payment fee from when I had lost my debit card last month."
We responded:
"Hi Vincena! Thank you so much for the review. Have a great day!"
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valery perez-gonzalez

November 7, 2025

5  out of  5
rating by valery perez-gonzalez
"I contacted Bri to transfer a vehicle on my policy, and she made the process very easy and quick. She provided excellent service and was very helpful throughout!"
We responded:
"Thank you so much for the review Valery. Have a great day!"
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Erik McEwen

November 5, 2025

5  out of  5
rating by Erik McEwen
"Just moved to Medina and was referred. Jenn took such good care of what I needed! I saved money and got better coverage than i had before. Easy to work with and always answer the phone! Thanks guys!"
We responded:
"Hi Erik! Thanks so much for the review. Congrats on the move and please let us know if you need anything. Have a great day!"
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Trevor Gerbasi

November 5, 2025

5  out of  5
rating by Trevor Gerbasi
"Excellent service ! Was able to answer all my questions about rates."
We responded:
"Thank you for the review Trevor. if you need anything please let us know. "
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Brittany

November 5, 2025

5  out of  5
rating by Brittany
"Bri assisted me with updating my address on my policy and was absolutely wonderful to work with. She was patient, professional, and took the time to make sure I understood every step. I truly appreciated her understanding and friendly approach—great customer service experience!"
We responded:
"Hi Brittany! Thank you so much for the review. We truly appreciate it. So glad that Bri could help with everything. Have a great day!!"
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James Kennelly

October 29, 2025

5  out of  5
rating by James Kennelly
"I contacted my State Farm rep Bri regarding bills I wanted to verify that were paid. Bri spent alot of time with me and answered all my questions and concerns. Thank you Bri"
We responded:
"Hi James!! Thank you so much for the review. We are pleased Bri got everything handled. Have a great day!"
Profile photo of Bowen Green

Bowen Green

October 21, 2025

5  out of  5
rating by Bowen Green
"Jen has made my transition from TN to OH even smoother today. Was able to take my info from TN and had me switched over and ready to go in minutes. Also saved me over $100 dollars! Excited to be working with Jen and the State Farm team associated with John McGee!"
We responded:
"Hi Bowen!!! Thank you so much for the review. Jen is a huge asset to our agency. Thanks again and please let us know if you need anything!!!!"
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Ms K

September 4, 2025

5  out of  5
rating by Ms K
"The agent Stephanie provided very good service in updating, payment information, coverage, how to transfer safe drive data from one vehicle to another. This has been the most delightful interaction I've had in the three years that I've been with State Farm. Thank you so much for caring Stephanie."
We responded:
"Thank you so much for the review!!!"
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Stacia Goskey

August 28, 2025

5  out of  5
rating by Stacia Goskey
"Good service easy sign up. Thank you! Above and beyond. Great service as always thx guys"
We responded:
"Thank you so much for the review Stacia! Have a great day!!"
Profile photo of Mark Jastredowski

Mark Jastredowski

August 28, 2025

5  out of  5
rating by Mark Jastredowski
"Insurance can be stressful knowing if you’re selecting the right insurance agent. The stress went away very quickly with Jen. She was great. Very easy to work with and she listened to all concerns and what coverages I needed and gave good suggestions with explanations that were understandable. Such a nice experience. She was great to work with. Can’t say enough!"
We responded:
"Hi Mark! Thank you so much for taking the time to give us a review. Jen does a great job for us. We are pleased to hear that you had a good experience. If you need anything at all, please let us know. Have a great weekend!"
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Jeffrey Myosky

August 21, 2025

5  out of  5
rating by Jeffrey Myosky
"Spoke with Stephanie to add a 3rd vehicle to our policy. Quick and painless and ensured all vehicles to have same coverage."
We responded:
"Hi Jeffrey! Thanks so much for the review. We are happy you are pleased with the service. Thanks again and have a great weekend. "
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Zack Bayer

August 11, 2025

5  out of  5
rating by Zack Bayer
"I would give this review a 6th (or 7th) star if I could, the people here are incredibly helpful and empathetic which isn't something that's typically found in any kind of insurance agent or agency. Stephanie in particular was a ray of sunshine! She took the time to listen to the voicemail I left, diagnose the issue I was dealing with and promptly helped me take care of it (on a Monday afternoon around closing time nonetheless). These people will forever have my business."
We responded:
"Zack, thank you so much for the kind review. It truly means a lot to us. We do our best here to help in any way we can. As always, I did share your feedback directly with Steph. Hearing this as a great way to start her day. Thanks again and please don't hesitate to reach out if you need anything. Have a great day!"
Profile photo of Jose Roman

Jose Roman

July 29, 2025

5  out of  5
rating by Jose Roman
"I have work with the office of Mr. Jhon McGee for about years but specifically with Stephanie and my experience has been excellent, very professional, friendly and strong knowledge of the insurance industry. I recommend this office 100%."
We responded:
"Jose, thank you so much for the review. We truly appreciate it. Please let us know if you need anything. Have a great day!"